![]() The example below shows a contact supposedly sent by an iolo employee who in reality does not exist: These entities are alternatively contacting individuals stating that iolo is no longer providing support or service for its software products or premium support and offering to issue a refund for products purchased with the intent of obtaining the private and personal banking information of the victim to rob them of funds. These fraudulent entities, under the guise of offering technical support service to remediate such problems, attempt to gain access to the call recipient’s computer by directing the call recipient to log into a website or giving them permission to access the recipient’s computer through a remote desktop session. ![]() ![]() It has come to our attention that entities with no affiliation to iolo technologies, representing themselves as " iolo," “ System Mechanic,” " Avangate", " 2Checkout," " PayPro Global ," or " Realdefense", have been contacting iolo customers and members of the general public, by phone as well as by email, claiming that they have been alerted to computer “errors,” “trouble signals,” “malware,” and possibly other system failures by the recipient’s computer.
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